Outsourcing Services with high quality

High quality outsourcing services

Outsourcing services

JuiceTIC’s outsourcing services enable added capacity and flexibility to our customers, reducing the fixed costs for the client, making it possible to devote their efforts to the critical areas of business.

JuiceTIC’s supply is based on an extensive flexible delivery models and on the provision of technological outsourcing (BTO) and business process outsourcing services (BPO).

In these two, JuiceTIC has an extensive experience in both national projects delivered within the country and regional and international projects delivered from shared service centers.

JuiceTIC offers its customers a commitment to a company with over 15 years of experience in human resources management, providing complete flexibility in the administration of their projects, combining people and processes and bringing appropriate solutions to each specific need.

JuiceTIC’s methodology combines two key success factors:

Service design:

  • In customers’ or own facilities.
  • Management and control dedicated structure.
  • Selection dedicated structure.
  • Professional profile adequacy.
  • Shared management tools.
  • Process manuals.
  • “Reporting” documentation.
  • Follow up meetings with the client.

Service development:

  • Service design and resource allocation.
  • Service level indicators.
  • Productivity and service level agreements.
  • Administration by targets.
  • Focus and remuneration by results.
  • Continuous improvement plan.
  • Focus towards the final client.